Privacy Policy

 IDD Osteopaths is committed to protecting the privacy of all individuals using this website.

The following statement sets out the privacy policy in relation to www.iddosteos.co.uk.

Introduction and General Terms

We are committed to protecting and respecting your privacy and ask that you read this notice carefully. It explains when and why we collect personal data about you, how we use it, the conditions under which we may disclose it and how we keep it secure.

Who are we?

We are IDD Osteopaths clinic and own and operate this website. We have our registered office at Abji Bapashree House, 211 Kingsbury Road, London, NW9 8AQ, UK.

What type of personal data do we collect and how do we do it?

When filling in forms on our website, when contacting us about the provision of our services or use of our website or when you complete surveys for us, we may request, collect and use the following data about you:

• name
• contact information (email address and phone number)
• and any other personal data that you provide in connection with your enquiry.

If you give us data on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

• give consent on his/her behalf to the processing of his/her personal data;
• receive on his/her behalf any data protection notices.

How is your personal data used?

We collect personal data about you so that we can:

• identify you;
• manage your enquiry;
• improve our services by conducting statistical analysis.

For how long do we hold your personal data?

We will hold your personal data on our systems only for as long as is necessary to respond to/manage your enquiry. Usually a few days to a month.

Where you have provided consent for us to process your personal data, please note that you have the right to withdraw this consent at any time.

Who has access to your personal data?

We will not pass on your personal data obtained through our websites to any third party.  Only the therapists responding to your enquiry will have access to your data.

Use of Cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. We use cookies on our website.

Google Analytics uses cookies to collect visitor information, including your IP address from our website. We can then access this information to help us understand how visitors use our site and to improve the website.

If you would like to find out more about cookies, or how you can stop their use in your browser (although please be aware that this may mean that some functions of the site are no longer available to you), please visit www.allaboutcookies.org , or if you would like to view information from Google please visit www.google.com/intl/en/analytics/privacyoverview.html

What rights do you have?

Right to request a copy of your personal data

• Right to correct any mistakes in your personal data
• Right at any time to ask us for a copy of the personal data supplied by you, that we hold.
• Right to ask us to amend or update the personal data we hold
• Right to ask us to stop using your personal data and to delete it
• Right to lodge a complaint

In order to exercise any of these rights you need to contact us, please refer to “How do you contact us?” below.

Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.

Your Acceptance of These Terms: By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

Lodging a complaint

If you have reason to complain about how your personal data has been controlled and/or processed by us, please contact us by email at [email protected].

We shall try to resolve your queries promptly and, if you remain unsatisfied, you have the right to contact the Information Commissioner’s Office.

How do you contact us?

Please contact us in writing at IDD Osteopaths, Abji Bapashree House, 16-17, 211 Kingsbury Road, London, NW9 8AQ or via email at [email protected]  if you have any questions about this privacy notice or the personal data we hold about you.

Changes to the Privacy Notice

We may change this Privacy Notice from time to time. You should check this notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

This Privacy Notice was most recently updated in May 2018.